11 August 2021

HSBC widens support for families divided across borders

HSBC Bank (Singapore) Limited today announced the launch of an enhanced HSBC Premier proposition. HSBC Premier customers’ immediate family will now be able to enjoy the full suite of benefits and privileges - both within Singapore and abroad - with no minimum balance requirement.

The enhancement comes at a time when families are living in different countries and need extra support due to the restrictions in international travel.

HSBC is the first bank in Singapore to extend privileges to Premier customers’ children between the ages of 12 and 301. The benefits can support customers’ children including those living apart while studying overseas, or to assist adult offspring kick-start their financial planning journey as they grow their career.

The heightened benefits include:


  • Tap on HSBC’s global network for international banking support in Singapore
  • Set up a HSBC Everyday Global account with debit card provided to access ten foreign currencies (CAD, CHF, NZD, GBP, EUR, HKD, USD, SEK, RMB2 and ZAR)
  • View and manage HSBC accounts across geographies through a single login3 with fee-free and instant transfers between any global HSBC accounts in more than 20 countries and territories including Europe, Hong Kong, Mainland China, and the United States, through a single HSBC Everyday Global Account
  • Send money overseas like a local via the HSBC Singapore app to over 20 countries and territories including Mainland China’s UnionPay cardholders4 and to over 200 countries and territories via SWIFT
  • Access to a suite of foreign exchange services via HSBC QuickFX App
  • Access to International Mortgage for investment residential properties located in and around Sydney, Melbourne, Brisbane, Perth and Adelaide in Australia.

Post Arrival

  • Gain access to relationship manager support in destination country via the globally-recognised HSBC Premier status
  • Obtain Worldwide emergency cash and support
  • Tap on Premier Mastercard with local and international benefits
  • Easy access to cash at HSBC ATMs and many other touchpoints throughout Singapore as well as over a million ATMs on both the HSBC and PLUS networks worldwide

Additional partner privileges and benefits

  • Leverage HSBC partner offers for overseas university admissions consulting services
  • Access Home&Away programme to enjoy both debit and credit card offers wherever you go
  • Complimentary airport pickup and SIM card for eligible International Premier customers relocating to Singapore
  • Ms Alice Fok, Head of Customer, International and Marketing, HSBC Bank (Singapore) said: “The past 18 months has been incredibly tough for all of us. This has been particularly so for people who are separated from their family due to the inability and restrictions to travel. As a global bank, many of our Premier customers have international needs – be that for property, investments or family abroad. The widening of our Premier coverage to include our customers’ families removes some of these added pressures. This is particularly helpful for customers who have kids studying overseas – it provides peace of mind that they will have extra on-the-ground financial and personal support when they can’t be with them.” 

    Currently, almost half of HSBC Singapore’s Premier and Jade customers have international needs, be it for investments including overseas property or their children’s education.

    Singaporeans more likely to study abroad and buy properties overseas

    • A 2007 study found that 11% of Singaporeans study abroad compared to 2% global average5.
    • HSBC research found that a third of surveyed mass affluent Singaporeans currently have overseas property investments, while 70% plan to buy investment properties abroad.6

    HSBC Premier serves customers with minimum SGD200,000 in total relationship balance. Besides having access to exclusive benefits and privileges, HSBC Premier customers are accorded the same recognition in other HSBC locations where Premier banking is offered. They are also able to have a consolidated view and manage their HSBC accounts in different locations via HSBC Online Banking or the HSBC Singapore app.

    Media enquiries to:

    Betty Fong, HSBC Singapore | +65 6658 4103 | betty.c.y.fong@hsbc.com.sg

    About HSBC Singapore

    HSBC Group’s history in Singapore dates back to 1877 when its founding member, The Hongkong and Shanghai Banking Corporation Limited, opened its first branch on the island. A qualifying full bank, HSBC in Singapore offers a comprehensive range of banking and financial services including retail banking and wealth management; commercial, investment and private banking; insurance; forfaiting and trustee services; securities and capital markets services. One of the earliest banks to establish in Singapore, HSBC today is a prominent player in Singapore's financial services sector serving the banking needs of multi-national corporations, home-grown businesses, private banking clients, institutional and retail customers. In May 2016, HSBC locally incorporated its retail banking and wealth management business in Singapore and established, HSBC Bank (Singapore) Limited.  HSBC Singapore has a retail network of 10 dedicated HSBC Premier Centres and 2 HSBC Jade Centres including an International Wealth Hub as well as many locations across the island providing self-service terminals.

    About The Hongkong and Shanghai Banking Corporation Limited

    HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of US$2,976bn at 30 June 2021, HSBC is one of the world’s largest banking and financial services organisations.

    1Child aged between 12 and 17 will not be able to enjoy Premier status in another country/region

    2RMB is not supported for debit card payment and cash withdrawal

    3Global View and Global Transfer Terms and Conditions apply

    4RMB is not supported for debit card payment and cash withdrawal. Transfers via a UnionPay Card issued in Mainland China cannot be made from a RMB currency account

    5UNESCO Bangkok - The International Mobility of Students in Asia and the Pacific report