12 June 2020

HSBC re-opens Hillview & Holland Village Branches

**In line with the Ministry of Health’s three-phased approach to resume business operations**
**8 HSBC branches have been in operation since 2 June 2020**
**Customers are advised to continue using digital banking channels where possible**

HSBC Bank (Singapore) today announced it has adopted a phased approach to the resumption of its branch operations starting with the re-opening of Hillview and Holland Village Branches on 2 June 2020.  In addition, customers can now visit operating HSBC branches for discussions on financial advisory and wealth management services strictly on a by-appointment basis, in cases where they are unable to do so via remote channels.

This is aligned to the Ministry of Health’s controlled approach to resume activities safely over three phases as Singapore exits the Circuit Breaker which ended on 1 June 2020.

HSBC branches that have resumed normal operations are:

Branch Name Branch Address
Claymore Branch 6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571

Hillview Branch

4 Hillview Rise, #01-10 HillV2, Singapore 667979

Holland Village Branch

263 Holland Avenue, Singapore 278987

Jurong Branch

Blk131 Jurong Gateway Road, #01-257/259, Singapore 600131

Marine Parade Branch

80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269

Orchard Dhoby Ghaut Branch

68 Orchard Road, #01-60 Plaza Singapura, Singapore 238839

Raffles Place Branch

50 Raffles Place, Singapore Land Tower #01-03, Singapore 048623

Serangoon Garden Branch

62 Serangoon Garden Way, Singapore 555958

HSBC branches and Jade Centres that will remain closed are:

Branch Name

Branch Address

Alexandra Branch

460 Alexandra Road, #02-29 Alexandra Retail Centre, Singapore 119963

Collyer Quay Branch

9 Battery Road, #12-01 MYP Centre, Singapore 049910

Suntec City Branch

3 Temasek Boulevard, #02-738/739 Suntec City Mall, Singapore 038983

Tampines Branch

10 Tampines Central 1, #01-25/26/27 Tampines One, Singapore 529536

Jade Centre @ Jewel

78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666

Jade Centre @ Claymore

6 Claymore Hill, #02-01 Claymore Plaza, Singapore 229571

All branches in operation except for Raffles Place branch will continue to serve HSBC corporate banking customers.

HSBC Bank (Singapore) urges all customers to continue using its digital (HSBC Singapore Mobile app) and internet (HSBC Online Banking) channels for their banking and investment needs. All ATMs, including those at its closed branches, will operate as normal. HSBC customers should also note that Quick Cheque facilities are only available at its operating branches.

HSBC Bank (Singapore) remains committed to balancing the need of offering essential banking services to the community with safeguarding the health and safety of its customers and employees. Customers visiting HSBC branches are required to wear a face mask at all times and log their visits via the SafeEntry QR code, which has been implemented at all entry and exit points of HSBC premises. Customers are also encouraged to use the TraceTogether App as this will facilitate more efficient contact tracing.

HSBC Bank (Singapore) will continue to monitor the situation closely and will provide an update as and when it is deemed necessary. HSBC customers are advised to visit our website at www.hsbc.com.sg or follow us on Facebook @HSBC for the latest updates.