HSBC launches Singapore’s first bank-led integrated health, wellness and longevity offering

The Bank’s Premier clients can now benefit from priority access, preventive care and healthy longevity services in a single, first-of-its-kind integrated proposition. Benefits will be delivered through partnerships with key healthcare providers, including IHH Healthcare Singapore (IHH), partners across IHH’s multinational network, and Raffles Medical Group (RMG) for seamless coverage in Singapore and across Asia.

The new health and wellness privileges address a growing demand among Singapore’s affluent for proactive health, wellness and longevity services. As life expectancy continues to rise,¹ studies show that improving personal and family wellness is a top priority for affluent individuals in Singapore, on par with travel and lifestyle goals, and ahead of luxury spending.² At HSBC, this trend is reflected in steady growth across health-related spend over the last five years, including a 35% increase in the number of customers making health-related transactions on their HSBC credit cards.

Privileges in areas that matter most

The benefits differentiate and strengthen the Bank’s Premier health pillar by integrating three key areas in health and wellness: priority access, preventive care and healthy longevity.

• Priority Access includes a 24/7 IHH health concierge service that triages enquiries with medical expertise, from initial assessment to specialist referrals and hospital admissions. Services, which include appointment bookings, priority access to facilities, second-opinion recommendations, as well as medical evacuation, can be accessed regionally though IHH’s network of over 45,000 specialists across Singapore, China, Hong Kong, India, and Malaysia.
• Preventive Care through tailored HSBC health screening packages and rates across a network of IHH clinics, supporting earlier detection and ongoing health management. Premier clients will also receive exclusive access to IHH’s new Parkway Shenton Health app that offers personalised health management plans based on health screenings and clinical advice, supported by human health coaches and a 24/7 AI health assistant.
• Healthy Longevity enabled by access to R17, RMG’s new MediWellness facility that empowers clients to optimise their healthspan through personalised programmes and health coaching, tailored to individual health profile, risk factors and life goals. The facility is the first in Singapore to offer evidence-based assessments like the Raffles Clock, developed by BeyondClock (LinAge2) in collaboration with National University of Singapore researchers, to deliver more targeted, precision-led interventions.

Ashmita Acharya, Head of International Wealth and Premier Banking, Singapore, said: “Our clients are increasingly taking a more holistic view of wealth, looking beyond financial outcomes to ‘live’ their wealth through health, wellness and longevity. Our new privileges support this shift by offering clients access to a comprehensive and dedicated suite of health and wellness services under a single integrated banking proposition, strengthened by our international network and partnerships in Singapore and across Asia.”

The new health and wellness privileges build on HSBC’s continued investments into strengthening its Premier proposition for clients in Singapore, including the enhancement of benefits across travel, entertainment and lifestyle, and the expansion of its wealth centre network, including the introduction of an integrated Health & Wellness Centre within its Star Vista wealth centre last year. Earlier this year, the Bank opened of its fourth and largest wealth centre at Singapore Land Tower, and its first-ever dedicated Premier Elite space in Singapore.

From our partners:

Dr. Peter Chow, Chief Executive Officer, IHH Healthcare Singapore said: “With the growth of affluent individuals in Singapore and the rest of Asia, as well as increasing longevity, there are growing expectations on access to high quality healthcare as well as personalised coordination for healthcare needs. IHH Healthcare Singapore, part of the IHH Healthcare multinational network, is pleased to partner HSBC to offer their valued clients priority access to our comprehensive network in Singapore, which comprises trusted brands like Mt Elizabeth, Gleneagles, Parkway, as well as our extensive IHH medical facilities and network partners across the Asian region. This partnership also furthers IHH Healthcare’s mission to build healthier communities and supportive individuals to live better and more productive lives.”

Dr Sarah Lu, Managing Director, Singapore Healthcare, Raffles Medical Group, said: “We are seeing a growing trend of individuals taking a more proactive role in managing their health, with an increasing focus on wellbeing and healthspan. Through our collaboration with HSBC Singapore, Raffles Medical Group offers clients access to healthy longevity and MediWellness services at R17, adopting an evidence based, structured and personalised approach to optimising health and supporting individuals in achieving their health goals.”

Media Enquiries

Carol Chan carol.a.chan@hsbc.com.sg
Urvashi Raizada urvashi.raizada@hsbc.com.sg