The new solutions being announced and scheduled for roll out include:
Mr. Anurag Mathur, Head of Retail Banking & Wealth Management, HSBC Bank (Singapore) explained: "While we continue to get our basics right, we are also introducing new experiences for our customers, which all starts from getting the team to re-imagine banking and how customers manage their finances."
"Increasingly, our customers expect greater control in how and when they do banking. Given their work and lifestyle choices are no longer confined to one single market or region, our customers expect banking tools and wealth solutions that match their personal circumstances."
In 1H 2019, HSBC made a global investment of US$2.2bn, up 17% compared with 1H 2018, to enhance its digital capabilities1. As one of eight "scale" markets for HSBC globally, Singapore has received a considerable proportion of this investment over the past two years.
Mr. Mathur concluded: "From an investment point of view, priority markets like Singapore benefit directly from the significant digital investment we make centrally. Singapore is often used as the pilot site for the development of digital solutions that will strengthen our foothold as the Asian wealth hub serving HSBC customers with international needs."