4 April 2020

HSBC branch closure notice


**Aligned to the government’s advisory on further tightening of safe distancing measures**
**6 HSBC branches and 2 Jade Centres will be closed from 9 April 2020 onwards**
**Customers advised to use digital channels or visit nearest facilities as alternatives**

HSBC Bank (Singapore) today announced that it will close some of its branches from 9 April to 4 May 2020. This is aligned with the pre-emptive measures by the banking industry in Singapore, which aim to support the government’s recent efforts to further minimise social interactions in the community amidst the rapidly evolving COVID-19 situation.

The affected HSBC branches and Jade Centres are:

Branch Name

Branch Address

Alexandra Branch

460 Alexandra Road, #02-29 Alexandra Retail Centre, Singapore 119963

Collyer Quay Branch

9 Battery Road, #12-01 MYP Centre, Singapore 049910

Hillview Branch

4 Hillview Rise, #01-10 HillV2, Singapore 667979

Holland Village Branch

263 Holland Avenue, Singapore 278987

Suntec City Branch

3 Temasek Boulevard, #02-738/739 Suntec City Mall, Singapore 038983

Tampines Branch

10 Tampines Central 1 , #01-25/26/27 Tampines One, Singapore 529536

Jade Centre @ Jewel

78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666

Jade Centre @ Claymore

6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571


HSBC branches that will remain open and continue their normal operating hours are:

Branch Name

Branch Address

Claymore Branch

6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571

Jurong Branch

Blk131 Jurong Gateway Road, #01-257/259, Singapore 600131

Marine Parade Branch

80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269

Orchard Dhoby Ghaut Branch

68 Orchard Road #01-60 Plaza Singapura Singapore 238839

Raffles Place Branch

50 Raffles Place, Singapore Land Tower #01-03, Singapore 048623

Serangoon Garden Branch

62 Serangoon Garden Way, Singapore 555958


All remaining branches in operation except for the Raffles Place branch will continue to serve HSBC corporate banking customers.

HSBC Bank (Singapore) remains committed to balancing the need of offering essential banking services to the community while safeguarding the health and safety of its customers and employees in Singapore.

HSBC Bank (Singapore) urges all customers to use its digital (HSBC Singapore Mobile app) and internet (HSBC Online Banking) channels for their banking transactions.  Where cash is still required, customers are assured that cash will be available for withdrawal at all ATMs and bank branches that are open.

HSBC Bank (Singapore) will continue to monitor the situation closely and will provide an update as and when it is deemed necessary.  HSBC customers are advised to visit our website: www.hsbc.com.sg or follow us on Facebook @HSBC for the latest updates.