8 February 2020

HSBCSG’s safety measures to combat the spread of Coronavirus

As providing a safe environment for our people and customers is our foremost focus, we are activating several measures to minimise the spread of Coronavirus.

 

As providing a safe environment for our people and customers is our foremost focus, we are activating several measures to minimise the spread of Novel Coronavirus. These include:

  • Staff are taking twice daily temperature checks including before coming to work. Staff who record readings above 38 degrees are to notify their manager and to stay or return home.
  • We have stepped up cleaning and disinfecting of our premises.
  • We are sending daily reminders to staff on the importance of hygiene and have daily issuance of masks and hand sanitisers across all our premises.
  • In addition to the self-temperature checking for staff, we will be taking all visitors’ temperature upon arrival to our premises.
  • For visitors coming to the bank’s offices and branches, please check your temperature. Should your reading be elevated to 38 degrees or above, please consult your doctor.

Our branches and offices will retain normal operating hours. Customers can continue to manage their everyday banking needs through the HSBC SG Mobile Banking APP and online banking via our website.

We will continue to provide regular updates on how we are supporting efforts to manage and minimise the spread of Coronavirus in Singapore.